We believe in treating everyone with fairness, dignity, and respect. As a privately-held, family-owned company, we are committed to promoting and advancing respect for human rights across our entire value chain, from farms to our suppliers' factories and our own workplaces. With a history spanning more than 30 years, we are dedicated to embodying the Five Principles of Quality, Responsibility, Mutuality, Efficiency, and Freedom every day, as we strive to foster shared growth and opportunity in the communities we impact.
Our objective is to collaborate with suppliers who share our principles-based approach to business and uphold human rights in their workplaces. Our global human rights strategy encompasses efforts within our own workplaces, as well as throughout our first-tier suppliers and extended supply chains. To achieve this, we work closely with experts to identify critical human rights issues present in the extended supply chains of key agricultural materials, such as cocoa, palm oil, and fish. Our engagement with first-tier suppliers is based on our Supplier Code of Conduct.
Our Supplier Code of Conduct is founded on the principles of the International Bill of Human Rights, the International Labour Organization's 1998 Declaration on Fundamental Principles and Rights at Work, and the United Nations Guiding Principles on Business and Human Rights. It outlines the human rights standards we expect our first-tier suppliers to uphold, with specific focus on eliminating forced labor and modern forms of slavery. Prohibiting the use of all forms of forced labor, including prison, trafficked, indentured, or bonded labor, is central to our Code's principles.
To ensure the integrity of our supply chains, we conduct verification of supply chains using publicly available data from third-party sources, including the UK Department of Labour, United Nations Development Program, public media, civil society reports, and analysis from human rights risk analytics experts. This comprehensive risk assessment helps us determine specific actions required from suppliers, which may involve third-party validated assessments or long-term collaborations to address identified issues.
In addition to risk verification, we conduct audits of suppliers to evaluate how they manage human rights risks associated with specific geographies or commodities. Our Next Generation Supplier program takes responsible sourcing to a new level by focusing on engagement and support for suppliers to drive positive impact in their workplaces.
We require all first-tier suppliers to align with our Supplier Code of Conduct, including its provisions on forced labor. Our agreements with suppliers explicitly include these expectations. To ensure compliance, we may request suppliers to complete self-assessments, disclose relevant policies, or undergo announced and unannounced on-site audits, including worker interviews, as appropriate.
Internally, we maintain accountability standards through our own programs and assessments, consistent with the expectations outlined in our Supplier Code of Conduct. Our Board of Directors is regularly informed of our human rights plans and performance.
At Flying Trade Group PLC, we firmly believe that upholding human rights and eradicating forced labor are essential pillars of ethical and sustainable business practices. We remain dedicated to driving positive change in our supply chains and creating a better future for all those impacted by our operations.
Flying Trade Group PLC's Supplier Code of Conduct articulates our social, environmental, and ethical expectations for suppliers. It contains globally aligned standards and is rooted in international law.
In sharing our Code of Conduct with our first-tier suppliers, Flying Trade Group PLC makes our expectations clear, aligning our suppliers with our standards and ensuring that they work with partners that share our beliefs.
Our code covers the following topics:
In parallel with our code, Flying Trade Group PLC also provides supporting guidance to every supplier.
Flying Trade Group PLC has been proudly family-owned for over 30 years. It’s this independence that gives us the gift of freedom to think in generations, not quarters, so we can invest in the long-term future of our business, our people, our consumers, and the planet — all guided by our enduring principles. We believe, the world we want tomorrow starts with how we do business today.
We value and respect the personal data entrusted to us.
We aim to be transparent and responsible about how we handle the personal data in our care, guided by our Five Principles and the law.
We adhere to and respect the privacy rights afforded to our consumers, customers, and job applicants.
We are committed to the continual improvement of our privacy and security practices.
This Privacy Statement provides you with information about how we collect, use, and share personal data at Flying Trade Group PLC and its family of companies, which includes subsidiaries and affiliates (collectively, “Flying Trade Group,” “we,” “us,” or “our”), through our websites, products, mobile applications, or other sites that display this Privacy Statement (collectively, the “Sites”). This Privacy Statement will also apply to data gathered from you in person, through our products, and at any of our retail or veterinary hospitals and clinics and when you apply for a job at Flying Trade Group PLC. One or more of our brands sell franchises. This Privacy Statement does not apply to information gathered from you at independently owned and operated franchise locations.
This Privacy Statement applies to Personal Data collected or processed by Flying Trade Group PLC and its family of companies. The Privacy Statement applies if we collect Personal Data in-person, through our websites, mobile applications, email, veterinary hospitals and clinics, social media, and other sites that display this Privacy Statement (the “Sites”). Your Personal Data includes information or a combination of information that could directly or indirectly be used to identify you (“Personal Data”).
In some areas, certain types of Personal Data might be deemed Sensitive Personal Data (like precise geolocation data, biometric data, racial or ethnic origin, health information, or financial information). The definitions of Personal Data and Sensitive Personal Data can vary by region. If we collect data that is considered Personal Data or Sensitive Personal Data in your region, we will treat it as such in accordance with this Privacy Statement and applicable local law.
We retain all categories of Personal Data for as long as needed to meet the purpose of processing and in accordance with this Privacy Statement.
Please note that you have choices about the information we collect. When you are asked to provide Personal Data, you may decline. However, if you choose not to provide information that is necessary to provide a product or service, you may not be able to use some of our features, products, or services.
We may combine Personal Data legally collected by other companies within the Flying Trade Group family to create a single view of our customers, for internal market research and/or measuring the effectiveness of our campaigns and based on our legitimate interest. This enables us to understand where customers exist across our different brands and business divisions within the Flying Trade Group family and will support us in improving our products and services.
Data we collect about your pet – like your pet’s species, breed, birthday, or treatment history – is not considered Personal Data.
To protect your vital interests.
At your direction and with your consent.
For scientific research purposes.
For other legitimate business purposes. This includes legal compliance, research and analysis, combining data, clinical studies, and evaluating the diagnosis and treatment of pets.
Within Flying Trade Group and its family of companies.
With vendors or agents providing services for us.
Where your Personal Data may be transferred along with other business assets.
To comply with the law or respond to legal requests.
To protect the rights or property of the Flying Trade Group family.
When you apply for a position with Flying Trade Group PLC, we will process your Personal Data to evaluate your application. We may collect Personal Data from public sources or third parties for verification or background checks as allowed by law.
If you no longer want us to use your contact information to promote products or services, you may unsubscribe from promotional emails or contact us directly. You may still receive transactional emails essential to your transactions with us.
Most of our websites are designed for adults. Where one of our websites is intended for a younger audience, we obtain consent from a parent or guardian in accordance with local law.
Welcome to Trophi, a website owned and operated by Flying Trade Group PLC.
Flying Trade Group PLC and its affiliated companies (collectively, "Flying Trade Group PLC," "we," or "us") provide access to Trophi and other websites, webpages, applications, games, widgets, and other online and mobile services and its content subject to the following terms and conditions. By accessing or using Trophi, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions (the "Terms"). If you do not agree with these Terms, please do not use Trophi.
IMPORTANT NOTE: THESE TERMS CONTAIN PROVISIONS THAT LIMIT OUR LIABILITY TO YOU AND REQUIRE YOU TO RESOLVE ANY DISPUTE WITH US THROUGH FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, IF ANY, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED OR REPRESENTATIVE CAPACITY.
The Effective Date of these Terms is set forth at the top of this webpage. We do not intend to change these Terms very often but reserve the right to do so. We will notify you of any material change by posting an update on this webpage. We do not make changes that have a retroactive effect unless we are legally required to do so.
Your continued use of this Site after the Effective Date constitutes your acceptance of the amended Terms. The amended Terms supersede all previous versions of the Terms. For this reason, we encourage you to review these Terms any time you access or use the Flying Trade Group PLC Sites and to print out a copy of these Terms for your records.
Certain services offered by or through the Flying Trade Group PLC Sites, such as mobile applications, sweepstakes, offers, contests, and other services, may be governed by additional terms and conditions presented in conjunction with them. You must agree to the additional terms before using such services. These Terms and any additional terms will apply equally. If any additional term is irrevocably inconsistent with any provision of these Terms, the additional term will prevail.
All content, including text, images, graphics, videos, and other materials ("Content") found on Trophi is the property of Flying Trade Group PLC or its licensors. The Content is protected by copyright, trademark, and other intellectual property laws. You may not modify, reproduce, distribute, display, or create derivative works based on the Content without prior written permission from Flying Trade Group PLC.
In addition to job applications, Flying Trade Group PLC may from time to time offer areas where you and other users can post or otherwise submit information, photos, graphics, creative suggestions, ideas, notes, concepts, information, ratings, or other materials on or to the Flying Trade Group PLC Sites (collectively, "Submissions"). By sending, posting, or transmitting Submissions to Flying Trade Group PLC (and/or our designees) or any area of the Flying Trade Group PLC Sites, you grant Flying Trade Group PLC and our designees a worldwide, non-exclusive, sub-licensable (through multiple tiers), transferable, royalty-free, perpetual, irrevocable right to use, reproduce, sublicense (through multiple tiers), distribute, create derivative works of, perform, and import your Submissions in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, without compensation to you. In other words, Flying Trade Group PLC has the automatic right to use your Submissions -- including reproducing, disclosing, publishing, or broadcasting your Submission -- anywhere, anytime, in any medium, and for any purpose. Under no circumstances are you entitled to payment if Flying Trade Group PLC uses one of your Submissions. All Submissions are deemed non-confidential and non-proprietary.
You are responsible for the content of your Submissions. By posting a Submission, you represent and warrant that:
You acknowledge and agree that Flying Trade Group PLC has the right (but not the obligation) to alter, remove, or refuse to post or allow to be posted any Submission. Flying Trade Group PLC takes no responsibility and assumes no liability for any Submission posted by you or any third party.
Flying Trade Group PLC strongly encourages you not to disclose any personal information in your Submissions because other people can see and use the personal information in your Submissions. Flying Trade Group PLC is not responsible for information that you choose to communicate via Submissions.
You may use Trophi for personal, non-commercial purposes only. You agree not to use Trophi for any unlawful or prohibited purpose and not to violate any applicable laws, regulations, or third-party rights.
YOU MUST BE AT LEAST AGE THIRTEEN (13) TO USE THE Flying Trade Group PLC SITES. By accessing, using, and/or submitting information to or through any of the Flying Trade Group PLC Sites, you represent that you are not younger than age 13.
IF YOU ARE BETWEEN AGE THIRTEEN (13) AND THE AGE OF MAJORITY IN YOUR PLACE OF RESIDENCE, YOU MAY USE THE Flying Trade Group PLC SITES ONLY UNDER THE SUPERVISION OF YOUR PARENT OR LEGAL GUARDIAN.
IF YOU ARE THE PARENT OR LEGAL GUARDIAN AND CONSENT TO YOUR MINOR CHILD’S ACCESS TO AND USE OF THE Flying Trade Group PLC SITES, YOU AGREE TO BE BOUND BY THESE TERMS ON BEHALF OF YOURSELF AND YOUR MINOR CHILD. We encourage you to investigate commercially-available parental control protections (such as computer hardware, software, or filtering services) that may assist you in limiting access to material considered harmful to minors.
Trophi may contain links to third-party websites or services ("Linked Sites"). These Linked Sites are not under the control of Flying Trade Group, and we are not responsible for their content or availability. The inclusion of any link does not imply endorsement by Flying Trade Group PLC. You access Linked Sites at your own risk.
Trophi is provided on an "as-is" basis. Flying Trade Group PLC makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or reliability of the Content or the operation of Trophi. Flying Trade Group PLC disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Flying Trade Group PLC shall not be liable for any damages, including direct, indirect, incidental, special, or consequential damages, arising out of or in connection with the use or performance of Trophi, even if Flying Trade Group PLC has been advised of the possibility of such damages.
You agree to indemnify and hold Flying Trade Group PLC, its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of Trophi, your violation of these Terms, or your violation of any rights of another person or entity.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to its conflict of laws principles.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and Flying Trade Group PLC concerning the subject matter herein and supersede all prior and contemporaneous agreements and understandings, whether oral or written.
If you have any questions or concerns regarding these Terms or Trophi, please contact us at contact@greekforfood.co.uk.
Last updated: July 2023
Thank you for using Trophi
As part of our culture of good governance for best and ethical business practices, Flying Trade Group operates to a set of core values which reflect our relationships with our principal stakeholder groups: customers, manufacturers, shareholders, suppliers and employees. We adopt best practice behavioural values for such business relationships. Core to this is our attitude to the exploitation of individuals in any form, and more particularly the offences under the Modern Slavery Act 2015. We are committed to opposing modern slavery in all its forms. We demand the same attitude of all who work for us and expect it of all with whom we have business dealings.
We all have a responsibility to be alert to the risks, however small, in our business and in the wider supply chain. Staff are expected and encouraged to report any concerns and management are expected to act upon them.
Our attitude to modern slavery is: zero tolerance.
We are committed to acting ethically and with integrity in all our business dealings and relationships and implementing and enforcing effective systems and controls ensuring modern slavery is not taking place anywhere in our own businesses or those of our suppliers.
Flying Trade Group is a UK based business group with operations across several sectors including food, hotel, leisure and property development and management.
Whilst it operates around the globe the group is best known for its UK operations, which account for the largest part of its commercial activities.
The group has its head offices in the UK and operates Flying Trade Limited, Cawoods Fish Curers Limited, Surya Hotels Limited, Flying Leisure Limited, Creative Marketing Ideas Limited, Flying Trade (India) Private Limited (India subsidiary), Salaam Foods SRL (Romania subsidiary) and Surya Foods Ireland Limited (Ireland subsidiary).
Our supply chains include the production and sourcing of raw materials principally related to the provision of rice and world foods.
We expect our suppliers to have suitable anti-slavery and human trafficking policies, and to operate effective means of disclosure within their organisation.
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any other part of our business. Our approach to anti-slavery reflects our commitment to acting ethically and with integrity in all of our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.
In order to assess the risk of modern slavery, we use the following processes:
Adherence to this forms part of all employees’ obligations under their contract of employment. Supporting information and further guidance is contained within the Employee Handbook.
We have a process for reporting slavery and human trafficking as detailed in our Whistle blowing policy which includes a confidential channel for employees to report concerns in our business. Following an assessment in early 2021, as a further demonstration of our commitment, the Company engaged the services of an externally managed Whistle blowing service provider.
We will protect Whistle blowers.
Sedex is a leading responsible sourcing platform recognised globally for building ethical supply chains with a view to positively impacting the lives of workers. Sedex registration and approval was gained within certain entities of the foods production and distribution businesses in 2021/2022.
In 2023 our main food manufacturing and distribution site in the UK partnered with ‘Stronger Together’. ‘Stronger Together’ is a not for profit organisation who provide training, resources, business services and programmes in order to create an environment where all workers are recruited responsibly and work free from exploitation.
Also in 2023, to help raise awareness of Modern Slavery and hidden labour exploitation with workers and peers, we appointed 2 x Modern Slavery Champions within our main food manufacturing and distribution site in the UK.
We are committed to continue to develop our food safety and quality culture with clear open honest communication, listening to employee feedback and treating staff with respect.
Flying Trade Group’s Modern Slavery Statement, along with our Anti-bribery, Corruption, Fraud, Whistleblowing, Recruitment and Equal Opportunities policies reflect our commitment to acting ethically and with integrity in all aspects of our business activities.
This Anti-Slavery and Human Trafficking Statement will be reviewed by the Company’s Board of Directors on a regular basis (at least annually) and may be amended from time to time. The statement will be available on the group website.
This statement is approved on behalf of the Board of Directors on 1st April 2024.
Suki Dulai
CEO
Harry Dulai
Managing Director
